Shipping policy

Shipping Policy
At Custom3D Factory, we understand the excitement of receiving your order promptly. Here's what you need to know about our shipping policy:

Processing Time:
Once your order is confirmed, please allow 1-3 business days for processing. During peak seasons or high order volumes, processing times may be slightly longer. Rest assured, we're working diligently to get your order ready for shipment as quickly as possible.

Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping costs for your order at checkout before completing your purchase. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.

Shipping Times:
Shipping times vary depending on your location and the shipping method selected. Once your order has been shipped, you will be notified via email. Estimated shipping times will be provided at checkout for your convenience.

Shipping Restrictions:
Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. If your order contains any restricted items, we will notify you promptly and work to find a suitable solution.

Questions or Concerns:
If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our friendly customer service team via WhatsApp on +234 813 652 3992. We're here to assist you every step of the way and ensure your shopping experience with us is smooth and enjoyable.

Thank you for choosing Custom3D Factory. We appreciate your support and look forward to delivering exceptional products to your doorstep!